Simon Willison’s Weblog

Tuesday, 23rd February 2021

When building a tool, it’s easy to forget how much you’ve internalized: how much knowledge and context you’ve assumed. Your tool can feel familiar or even obvious to you while being utterly foreign to everyone else. If your goal is for other people to use the darn thing — meaning you’re not just building for yourself, or tinkering for its own sake (which are totally valid reasons) — you gotta help people use it! It doesn’t matter what’s possible or what you intended; all that matters is whether people actually succeed in practice.

Mike Bostock # 10:55 pm

I strongly suspect that the single most impactful thing I did during my 5+ years at Linden Lab was shortly before I left: set up a weekly meeting between a couple of leads from Support and Engineering to go over the top 10 support issues.

Yoz Grahame # 4:49 am

2021 » February

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