23rd February 2021
When building a tool, it’s easy to forget how much you’ve internalized: how much knowledge and context you’ve assumed. Your tool can feel familiar or even obvious to you while being utterly foreign to everyone else. If your goal is for other people to use the darn thing — meaning you’re not just building for yourself, or tinkering for its own sake (which are totally valid reasons) — you gotta help people use it! It doesn’t matter what’s possible or what you intended; all that matters is whether people actually succeed in practice.
Recent articles
- I think Anthropic and OpenAI have found product-market fit - 27th May 2026
- Notes on Pope Leo XIV's encyclical on AI - 25th May 2026
- Datasette Agent - 21st May 2026