3 items tagged “jakobnielsen”
The Distribution of Users’ Computer Skills: Worse Than You Think (via) Research from 2016: “Across 33 rich countries, only 5% of the population has high computer-related abilities, and only a third of people can complete medium-complexity tasks” # 23rd September 2019, 2:49 pm
In 1997, I chose to suppress a similar finding: users tend to click on banner ads that look like dialog boxes, complete with fake OK and Cancel buttons.
User Education Is Not the Answer to Security Problems. Smart thinking on security from Jakob Nielsen. # 1st November 2004, 1:22 pm