Simon Willison’s Weblog

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Items tagged google, usability

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Fixing the Google Account problem. 3,000+ words explaining how to open a Google Doc invitation sent to an e-mail address that isn’t associated with your Google account. Worth reading just to get an idea for the enormous complexity involved in running a large scale identity system and designing an interface for managing aliases and multiple profiles. Google haven’t got it right yet—has anyone else? # 25th January 2010, 11:21 am

A piece with a lot of screenshots about the close tab behaviour in Google Chrome. If you click “close” with your mouse, Chrome doesn’t resize the remaining tabs until you mouse away from the area. This means you can click “close” multiple times without having to chase the close button. I hadn’t noticed this, partly because Chrome doesn’t do it if you hit Command-W. They even switch the position of the close button in RTL languages such as Arabic. # 11th December 2009, 9:19 am

Google asked people in Times Square:“What is a browser?”. Stuff like this makes me despair for creating a secure web—what chance do people have of surfing safely if they don’t understand browsers, web sites, operating systems, DNS, URLs, SSL, certificates... # 20th June 2009, 1:25 am

Google’s Usability Research on Federated Login. Fascinating—suggests an approach to federated auth based on the Amazon.com “Yes, I have a password” login flow. Feels convoluted to me but apparently it tests really well against a mainstream audience. The more research shared around this stuff the better. # 22nd September 2008, 8:56 pm

Google Chrome, the comic book (via) Google have finally announced a browser project, though it’s currently vapourware (or rather comicware), existing only as a Scott McCloud comic. Still, it looks fascinating—entirely open source, WebKit with a brand new JavaScript VM, every tab running in a separate process for smarter memory usage and some new UI concepts and anti-pishing measures thrown in as well. # 1st September 2008, 7:45 pm

Poorly Macbook, ineffective error message design. Nat’s MacBook died the other day, throwing out some impressively meaningless error symbols. How exactly are you meant to Google for a circle with a line through it? # 13th January 2008, 11:31 pm

OpenID and Google’s Blogger. Blogger gets it wrong by displaying a nickname derived from the OpenID URL (in Malcolm’s case, “blog”) instead of the user entered nickname. # 30th December 2007, 10:35 am