3 posts tagged “nick-turley”
2025
We’ve seen the strong reactions to 4o responses and want to explain what is happening.
We’ve started testing a new safety routing system in ChatGPT.
As we previously mentioned, when conversations touch on sensitive and emotional topics the system may switch mid-chat to a reasoning model or GPT-5 designed to handle these contexts with extra care. This is similar to how we route conversations that require extra thinking to our reasoning models; our goal is to always deliver answers aligned with our Model Spec.
Routing happens on a per-message basis; switching from the default model happens on a temporary basis. ChatGPT will tell you which model is active when asked.
— Nick Turley, Head of ChatGPT, OpenAI
I think there's been a lot of decisions over time that proved pretty consequential, but we made them very quickly as we have to. [...]
[On pricing] I had this kind of panic attack because we really needed to launch subscriptions because at the time we were taking the product down all the time. [...]
So what I did do is ship a Google Form to Discord with the four questions you're supposed to ask on how to price something.
But we got with the $20. We were debating something slightly higher at the time. I often wonder what would have happened because so many other companies ended up copying the $20 price point, so did we erase a bunch of market cap by pricing it this way?
— Nick Turley, Head of ChatGPT, interviewed by Lenny Rachitsky
This week, ChatGPT is on track to reach 700M weekly active users — up from 500M at the end of March and 4× since last year.
— Nick Turley, Head of ChatGPT, OpenAI