Simon Willison’s Weblog

Newsletter

26th October 2026

Because big tech platforms essentially do not have customer support and make it impossible for their users to contact a human, many people experiencing run-of-the-mill tech problems have turned to ChatGPT. And, increasingly, ChatGPT is telling people that have normal tech support problems that they have discovered something journalistically notable and that 404 Media, specifically, can help them.

— Jason Koebler, ChatGPT Keeps Telling People 404 Media Can Solve Their Tech Support Problems