The Articulation Barrier: Prompt-Driven AI UX Hurts Usability. Jakob Nielsen: “Generative AI systems like ChatGPT use prose prompts for intent-based outcomes, requiring users to be articulate in writing prose, which is a challenge for half of the population in rich countries.”
Recent articles
- GPT-5 Thinking in ChatGPT (aka Research Goblin) is shockingly good at search - 6th September 2025
- V&A East Storehouse and Operation Mincemeat in London - 27th August 2025
- The Summer of Johann: prompt injections as far as the eye can see - 15th August 2025