I strongly suspect that the single most impactful thing I did during my 5+ years at Linden Lab was shortly before I left: set up a weekly meeting between a couple of leads from Support and Engineering to go over the top 10 support issues.
Recent articles
- Highlights from the Claude 4 system prompt - 25th May 2025
- Live blog: Claude 4 launch at Code with Claude - 22nd May 2025
- I really don't like ChatGPT's new memory dossier - 21st May 2025