Quotations tagged usability in 2024
Filters: Type: quotation × Year: 2024 × usability × Sorted by date
A bad survey won’t tell you it’s bad. It’s actually really hard to find out that a bad survey is bad — or to tell whether you have written a good or bad set of questions. Bad code will have bugs. A bad interface design will fail a usability test. It’s possible to tell whether you are having a bad user interview right away. Feedback from a bad survey can only come in the form of a second source of information contradicting your analysis of the survey results.
Most seductively, surveys yield responses that are easy to count and counting things feels so certain and objective and truthful.
Even if you are counting lies.
— Erika Hall # 24th April 2024, 12:31 am
The language issues are indicative of the bigger problem facing the AI Pin, ChatGPT, and frankly, every other AI product out there: you can’t see how it works, so it’s impossible to figure out how to use it. [...] our phones are constant feedback machines — colored buttons telling us what to tap, instant activity every time we touch or pinch or scroll. You can see your options and what happens when you pick one. With AI, you don’t get any of that. Using the AI Pin feels like wishing on a star: you just close your eyes and hope for the best. Most of the time, nothing happens.
— David Pierce # 12th April 2024, 12:39 pm
If you have had any prior experience with personal computers, what you might expect to see is some sort of opaque code, called a “prompt,” consisting of phosphorescent green or white letters on a murky background. What you see with Macintosh is the Finder. On a pleasant, light background (you can later change the background to any of a number of patterns, if you like), little pictures called “icons” appear, representing choices available to you.
— Steven Levy (in 1984) # 27th January 2024, 1:33 am