Simon Willison’s Weblog

19th April 2019 - Link Blog

The Behavioral Change Stairway Model. BCSM is the FBI’s model for crisis negotiation, but it looks like it could be a useful negotiation framework for all kinds of other conflict mediation as well.

Posted 19th April 2019 at 5:46 pm

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This is a link post by Simon Willison, posted on 19th April 2019.

communication 8 management 59

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