The little things
We put together a bookmarklet today that allows our editing staff to jump instantly from looking at a story on one of our web sites to the interface for editing it within our current content management system. It took about 5 minutes development time, plus an extra 15 minutes spent showing it to people, setting it up on machines and demonstrating how it works. It’s hard to over state how well this new shortcut was received by the people who spend hours every day using the system. For end users, a little feature can sometimes go a very long way.