1 item tagged “marcoarment”
Our industry has collectively taught average people over the last few decades that computers should be feared and are always a single misstep from breaking. We’ve trained them to expect the working state to be fragile and temporary, and experience from previous upgrades has convinced them that they shouldn’t mess with anything if it works. [...] The upgrade market for average PC owners is dead. We killed it.
— Marco Arment # 19th October 2009, 8:30 pm