Items tagged usability in Oct, 2010
Filters: Year: 2010 × Month: Oct × usability × Sorted by date
To what extent is it still valid to assume that your web app users are stupid?
They’re not stupid, but they’re probably WAY less web literate than you might expect—unlike you, they haven’t spent their entire career learning how the web works. See the famous “What is a browser?” video the Google Chrome team released:
[... 71 words]Dark Patterns: Forced Continuity example, Audible.com. Dark Patterns are user interfaces that are designed to trick people. I just submitted Audible.com for their habit of signing up users for a $7.49 “gold membership” without making it clear on the checkout screens that this is a recurring monthly charge, not a one-off payment. # 12th October 2010, 10:55 am