Managing Social Software
Moderation is a topic that goes hand in hand with online communities, but despite being a highly complex matter it is rarely given the coverage it deserves. That’s all set to change now thanks to Tom Coates’ excellent new blog, Everything in Moderation. The site’s topic is “creative ways to manage online communities and user-generated content”, and the content posted so far easily lives up to that claim. Of particular interest are the introductory post, the definitions of the four principle types of moderation and a fascinating entry about using stealth moderation tactics to deter abusive posters. Definitely one for the blogroll (at least once it starts pinging blo.gs).