I strongly suspect that the single most impactful thing I did during my 5+ years at Linden Lab was shortly before I left: set up a weekly meeting between a couple of leads from Support and Engineering to go over the top 10 support issues.
Recent articles
- My review of Claude's new Code Interpreter, released under a very confusing name - 9th September 2025
- Recreating the Apollo AI adoption rate chart with GPT-5, Python and Pyodide - 9th September 2025
- GPT-5 Thinking in ChatGPT (aka Research Goblin) is shockingly good at search - 6th September 2025