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Simon Willison’s Weblog

Fixing the Google Account problem. 3,000+ words explaining how to open a Google Doc invitation sent to an e-mail address that isn’t associated with your Google account. Worth reading just to get an idea for the enormous complexity involved in running a large scale identity system and designing an interface for managing aliases and multiple profiles. Google haven’t got it right yet—has anyone else?

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7 comments

  1. Flickr did it quite nicely with the switch-over to Yahoo! accounts, though theirs was a somewhat limited case (only one account, no merging).

    Really, I think it boils down to the fact that it's hard to merge two accounts, so mostly people don't build that feature.

    We faced a similar challenge at Twitter when a user would sign up via SMS and the web, and we later needed to merge the two accounts. I'm not sure how it's handled now, but it was not a fun or easy thing to do "right."

    Blaine Cook - 25th January 2010 13:42 - #

  2. I looked at this about a year ago (see http://blog.dave.org.uk/2008/11/combining-google-a ccounts.html ) and came to much the same conclusions.

    Still can't work out how to combine my old Google Adsense account with my new Google account.

    Dave Cross - 25th January 2010 13:48 - #

  3. 3,000 words, and he doesn’t even discuss how to handle the difference between Google Apps accounts and Google Accounts and between any number of Google Apps Docs you might be using and the public Google Docs. I guess this is really complicated.

    Guan Yang - 25th January 2010 15:56 - #

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